We have undertaken a thorough review of our salon and services.
We have rearranged the salon space to adhere to social distancing guidelines.
Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment.
All items of equipment will be disinfected before and after every service.
Our gowns will be washed after every use.
We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
We will if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing.
All our team members are trained to care for our customers in a safe, hygienic and professional manner.
We have agreed social distancing for our team in communal staff areas.
Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating.
Our professional services
We have reviewed our service menu and removed any that we feel will be unsafe at this time.
Our team will wear gloves, masks and aprons on the salon floor and all team members will wash their hands before and after every client.
PPE will be replaced after every client.
New clients will have a virtual consultation to assess their service needs and ensure the right appointment.
In salon consultations will be done at the stylist station and via the mirror to minimise face to face interaction.
Client arrival and reception
We will not be taking any walk-ins, you must pre-book.
We will stagger customers appointment times.
We will greet you warmly but without handshake or a hug.
Hand sanitiser must be used on entry of the salon.
Clients must minimise what they bring as you will be asked to keep all belongings with you.
We ask clients to attend their appointments alone.
We ask that you pay using card or cashless means where possible.
You will be escorted to your stylists’ section asap to avoid congestion in the waiting areas.
Waiting areas will be arranged to adhere to social distancing.
We ask you, our customers to
Arrive on the time agreed to maximise social distancing.
To wear the face mask provided by us as you enter the salon.
To wash your hands or use hand sanitiser before and after each service.
We will not be serving refreshments.
We will not have magazines in the salon.
To contact us and rearrange your appointment, at no additional cost if you have a temperature or are feeling unwell, or if any person in your household is unwell or is self-isolating.
Do not come to the salon if you or anyone you live with is unwell of self-isolating.
We are happy to discuss any of your individual concerns please free to call the salon to speak to a member of the team.